[Gimp-web] webmasters alias

[Shawn T Amundson]

Interesting.  I think it used to include that webmaster file from the
aliases file.  Does Exim actually have some special list handling?
I was only looking at the aliases file.

Bugzilla is way too complex for a lot of people, so I'd recommend that
both methods be listed on the contact page.  At one time, we were going
to setup request tracker to handle webmaster mail, but at the time there
was little to no interest in it by anyone involved, and setting up a
request tracker only I would use would be pointless.

-Shawn


On Fri, Sep 05, 2003 at 06:02:39PM +0200, Rapha?l Quinet wrote:
> On Tue, 2 Sep 2003 18:12:57 -0500, amundson@gui.org (Shawn T. Amundson) wrote:
> > We could make webmasters@gimp.org alias a tad more useful by putting
> > more people on it than just Manish and myself.  Volunteers?
> 
> In fact, I am already on the webmaster alias...  except that the mail
> config is strange and probably not working as intended: in
> /etc/aliases, "webmasters" and "webmaster" are aliased to root.  But
> there is also an exim list /etc/mail/lists/webmaster.  Yosh added me
> to the latter, but I think that the alias takes precendence.
> 
> ... a few seconds later ...
> 
> Yes, I am now sure that the alias takes precedence: I tried to run
> "/usr/sbin/exim -bt webmaster@gimp.org" and it shows that everything
> goes to root, which in turn goes to you and Yosh.
> 
> The alias should probably be removed from /etc/aliases.  But then I
> would be careful with the old list that has not been used for a very
> long time: it may be better to remove all names from there, because
> those who are on that old list may not want to get the dozens of spam
> messages hitting the webmaster address every day.  Another solution
> may be to keep the alias and delete the old list.  But having both is
> confusing.  Anyway, regardless how this problem is solved, please put
> me on the webmaster alias or list.
> 
> Note that we should discourage people from using that mail alias: for
> keeping track of bugs, it is much better to use Bugzilla.  The mail
> alias should be a last-resort option.  This was already mentioned on
> the old site, and I have also mentioned it on the new site:
>   http://mmmaybe.gimp.org/webmasters.html
> 
> -Rapha?l

-- 
Shawn T. Amundson

"The assumption that the universe looks the same in every
 direction is clearly not true in reality." - Stephen Hawking